Customer Comments

Flex Panel Saddles by R. L. Watson

"Customer Comments"

We respect for our customers privacy. Therefore we always ask permission of the person sending comments before we publish them. We do not edit them unless requested.

Thank you, J&G

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updated 07/10/08

I want to thank Jill and Gary for service that has gone above and beyond anything I have ever experienced. Their knowledge and expertise, along with their high standard of customer service, has been a rewarding experience. They stand behind everything they sell and set their standards high.

Again, thank you Jill and Gary for everything.

Judy

Spring Valley, CA.

Thank you very much Judy, it is nice to hear when we do things right.

Hey Jill & Gary,

Susan in Wyoming, just wanted to let you know I'm really enjoying my new AZ deep seat saddle. Went on a long ride yesterday in the mountains, on my TWH mare, through snow and mud, and up and down some steep stuff, and my knee that usually bothers me didn't bother me a bit. No soreness today either. Had a nice even sweat pattern under the SaddleRight pad.

Today I rode my 4 y/o MFT with the smaller 24" cinch you sent and that worked better with saddle. He was gaiting great!!! I love how light weight this saddle is also.

Thanks Susan

Wyoming

Thank you very much we always like to hear the good that our saddles do.

Jill and Gary,

I can not say enough about your service and products. Everything was perfect. My new Arizona Deep Seat, breast collar and Saddle Right pad are the best I have ever found in the horse business. I have been riding for over 30 years and never had such a nice saddle. Tell Mr. Watson he is the best. I had never ordered on the internet before, but both of you helped through my worries. You are so knowledgeable on your products I will not hesitate to recommend you to all my friends and people I meet in the horse circle.

Thank you so much, I wish you the very best in business. YOUR THE GREATEST!

Nancy T.

Silver Springs, MD

Thank you Nancy, you were wonderful to work with and very patient on our delivery delays. We will let Richard know how well you like his saddle. Thanks again for the card and phone call.

I don't usually write stuff for people to read. Just had to let yall know that this Continental that was made for me is the best damn saddle I owned. Been riding for over 40 years and owned a batch of saddles. Yours is the best yet.

Matt R

Billings, MT

Thanks Matt, We knew the Continental would make you and your horse happy. Gary ridden thousands of miles in his Continental and just won't give it up.

Dear J&G,

For the last 2 years, I had read all about saddles on Gaited Horse Sense and have to say, you have more knowledge about all saddles than other so called experts. I now understand flex tree saddles are just as bad for your horse as a regular saddle. More people should read what you have to say. After owning a dozen saddles or more I made a big decision. That is why I decide to give your R. L. Watson flex panel saddles a try. The Phoenix arrived Friday and it is the nicest, well built and best fitting saddle for both me and xxxxxxxxx.

A person on GHS told me to order direct from the factory, but you had far more experience riding than Richard. You talk horse and that is why I will always order from you folks. Please do not post my name as people on GHS will never stop picking on me. My three month old Crestridge is now sold and I want to order a Distance Runner. I love your saddles and all of the help you have been.

Thanks a million,

Xxxxxx, Midland, MI.

Xxxxxxx thank you for your encouraging remarks. Gaited Horse Sense has been a place where we hesitate to post. We are cautiously posting more and hope others will read and understand the things you have. Have a great riding season.

PS: Richard is one great saddle maker and we appreciate all he does. He does prefers you order from us directly as every phone call takes him away from what he knows best, Saddle Making.

Hi Gary and Jill, I've been meaning to send you an email about my new Saddle Lite. You can post this in customer comments if you like. After trying about a dozen saddles I think we've finally got it! The Saddle Lite is just a great saddle. It is comfortable, secure, and you sit perfectly centered in it. No knee pain, no ankle pain. Our Tennessee Walker gaits and just generally moves nice and loose in it, and floats downhill (downhill is where she tells us if she doesn't like a saddle, by getting all stiff and jarring.) It's light weight and the panels are short enough to accommodate her short back. We're really happy with it. Thanks so much!

Janice & George

Duvall, WA.

Thank you for your nice comments. It is what makes our business a pleasure. We know our gang (horses) love these saddles and will not let us use anything else on them.

The saddle rides extremely well. By far the best I have ever felt on a horse. I spent the better part of 5 hours in it yesterday. Absolutely huge improvement over anything I have sat before. The horse is very free. This thing is a winner from front to back. I will be pleased to recommend the product and your service to many.

Thank you, Glenn

Thanks Glenn, We always enjoy hearing from our customers.

OH MY GOODNESS - MY SADDLE IS BEAUTIFUL - I LOVE IT - LOVE IT - LOVE IT!

Dear Gary and Jill - I am amazed and in awe of this beautiful saddle you made happen for me. I can never thank you enough. Talk about functional beauty. The silver you designed is magnificent and the detail - well. I just never thought I would be able to use, much less own a saddle like my new Richard Watson Phoenix saddle.

Because you made the supreme sacrifice and let me try your personal saddle - before you even rode in it, I knew this model was exactly what I wanted for my horses.

My truly tall withered buckskin TWH, my black & white spotted almost mutton withered broad ex-studly and my very refined 15.2 Morgan mare all moved beautifully & in comfort under saddle my new Watson saddle.

My Phoenix spent the night on my bed with me so I could touch and smell the incredibly soft leather Richard used in this saddle. I must tell you how happy I am with the black color and the wonderful scalloped overlay that Richard did on the pommel for me. I am a quilter and I couldn't have done as good a job in cotton as Richard did in leather, he is truly a master craftsman.

It is raining and will for the next three days. I would be truly resentful if we didn't need the precip so badly.

I will be riding this saddle in our Covered Bridge Parade in August - now if I can only get my horses into and over the bridge in the next few weeks! Jill and Gary - I simply don't have the words to describe how great this saddle is.

I have to say this is going to be worse than having a new car. The first scratch is going to really hurt. The only answer is the have two R L Watson saddles, this one for good and another for everyday!. You will be hearing from me soon for my next order.

Cynthia L

Grays River, Washington

Cindy, Thank you for the wonderful email about your saddle. Could we post it on our customer comments? We will send this to Richard so he can share in your praise.

We hope all goes well for you with the bridge. Our Sunni mare would not cross bridges when she was pregnant. Circles and more circles finally got her to cross.

Gary and Jill provide superior customer service. They make each person feel special and work hard to ensure the customer gets what they want in the quickest time possible and at the best price. They are truly a pleasure to deal with and I wouldn't hesitate to refer them to anyone looking for a quality saddle.

The saddles are simply beautiful. The craftsmanship is top-knotch and the comfort for horse and rider is superior. I've been through A LOT of saddles and my wonderful TWH mare is happiest in her Distance Runner. It's the only saddle that has not pinched her and accommodates her huge boulder shoulders. It's simply a perfect saddle!!

Christine

Thank you Christine, It is very nice to hear that people appreciate customer service in today's world. We try hard as this is what keeps us going.

J&G, After reading all the c---- on GHS on how and the trouble to fit a saddle, I started understanding why you feel so strongly about your saddles. Then I read your Customer Comments I was taken back with the praise and gratefulness of other riders. Decided it was time to talk to you both personally and as stated in many of others postings you really know your saddles. I am surprised at your prices as you are much less than Orthoflex, Ameriflex and all the others. The quality of my new Distance Runner is almost indescribable. Great, soft, beautiful, quality and more. One thing I do not see mentioned that I will are the fenders. They are by far the easiest on my knees just as you told me they would be. Thank you both and Mr. Watson

Terry

Salt Lake City, Utah

Thank you Terry, as you know Gary had total knee replacement in January and was riding again in February. Without the fenders being made like they are, he would have had a bad time getting back riding.

I would like to THANK YOU both Gary and Jill for the wonderful customer service you provide. I am Hating the use of customer service, because it really is so much more than that. it should be something like customer personalized service. I honestly felt like I was talking to friends when I called. The call started as an inquiry about your saddles and ended in a purchase of 2. Its funny that it all happened as a coincidence of

me just happening upon your web site. I saw the name R. L. Watson, knowing the name well from the old

Ortho-Flex days I was intrigued and read all the web sites. Owning quite a few flex panel saddles and having

a thirst for knowledge about them is one of my passions. Knowing who Richard Watson is and seeing his name on your web site as the maker of the saddles and seeing that you both ride MANY miles in them was

a Aha! moment. No one can do that many miles in a crappy saddle, ok they can but the end result would

and sometimes is disastrous. I needed to know about the saddles and ride in one. I can tell you that getting

the Distance Runner was about the best decision I have made in quite a while. I rode 3 out of 4 of my horses

in 2 days. The saddle fit all of them with NO problem and I was as comfortable as I could be in a saddle. I have ridden more miles than I have walked and my butt has been in every kind of saddle from a racing,

saddle to a roping saddle and all in between. I have never been this happy with ANY saddle. I can't wait until my Talon arrives I'm sure it will also exceed all my expectations. I again thank you both for the great amount

time you spent helping me, and PLEASE send my best regards and a HUGE Thanks to Richard for me !

My best to you all. Happy Trails!

Diane

Ipswich, MA

Hi Diane, Thank you for the wonderful write up, Richard will receive a copy. Jill & Gary

I read all of your customer comments and was very impressed. Fact is, it was the deciding factor in my ordering my first mail order saddle. You and Jill sure know your business. I felt like I was setting in your store with both of you. It was hard to understand not having to make wire models or plaster cast, but you were right. As you said "my horse is not a statue it is animated and your Imus saddle is like a splint that will pinch and cause problems when you mount and start moving" That way of explaining why my Imus saddle was causing problems was unbelievable, but true. So it now goes up for sale. I will feel bad knowing someone else will have future problems.

I received my new Distance Runner and it is the most perfect saddle I have ever owned. (28 years of riding) Taz (my 10 year old Peruvian Paso) loves the saddle and will not give up after 5 miles of riding as he did with the Imus saddle. We went over 20 miles before it got to dark to continue. The next day we were out at the crack of dawn and gave it a real test over 40 miles. Taz was not sore and had energy to spare. These saddles are wonderful. I was tired, but my backside was not. (great seat) Taz and I give you two thumbs and a hoof up.

Many thanks to you both,

Janet W.

Phoenix, AZ

Thank you Janet, Jill and I have enjoy hearing the good that Richards saddles are doing for so many people and their horses. Keep up the mileage riding and you will beat me this year. Jill and Gary

J&G, I�m sure you will be glad to know that your Distance Runner saddle passed the test of my extremely hard-to-fit mountain horse. So we will be keeping it! It looks very nice, is very well-made, well-designed, has an extremely comfortable seat, and most of all, provides comfort & freedom of movement for my horse.

We had several people help us to check the fit of a wide variety of saddles & tree forms, including our trainer, who is very experienced, highly regarded and specializes in gaited horses. We all came to the same conclusion. The only saddles that worked for him � out of about 5 gaited-friendly saddles (including Steele, Big Horn, Tucker & Crest Ridge), 7 tree forms from both Dixieland and Allegheny, and 4 treeless brands � were a Torsion treeless and the Watson flex-panel. In general, the popular Steele trees just don�t work for this horse, as they assume more curvature in the horse�s back than mine has. I was surprised, but very glad that we found something that works for him. With his low withers, wide rounded shoulders, high action and flat back, he was very hard to fit, and let you know clearly with bucks if it didn�t work for him.

So thanks again for providing a saddle that gives me back my horse to ride!

Elizabeth

Manassas, VA.

Thank you Elizabeth. I talked to Richard and passed on your email. Would you object to us using yours in our Customer Comments? Please accept our thanks for your comments. Jill and Gary

No problem. You certainly can use my comments. Just FYI, several people had discouraged me about �flex-panel� saddles because they had bad experiences with OrthoFlex, and assumed it would be the same design. Or they confused flex-trees with flex panels. So that was an objection we had to overcome. The endurance rider, Amber, was so happy with hers that I thought I�d give it a try. By the way, I�d recommend new photos and more photos on your website. They really didn�t do justice to the saddle. It looks much better in person.

Thank you again for your comments and suggestions. We are trying to get new photos and will be adding more to our website ASAP.

J&G

J&G, I read your customer comments, about your saddles and everything I could find. Had a hard time believing everything. But my friends Barb and "Wild Bill" changed my mind. I can only say, I wish I had ordered mine when they did. Now I have to wait for my new saddle. Tell others "The R. L. Watson saddles do fit every horse". I have a Frisian Morgan cross and Barb and Bills saddles fit him without any problems. Any chance Richard can build mine faster?

Yours Now a believer,

Pat

Rapid City, SD

Update: Got my Distance Runner and you were true to your word. It fits me and my horse like a glove. Spirit has never worked better and seems to like the saddle, I couldn't be happier. Oh, I love the SaddleRight pad. Thank you again, Pat

Hi Pat, I want to thank Barb and Bill for their help in letting you try their saddles. Thank you for your comments and order of your new Distance Runner. Your saddle should be on it's way next week. Let us know more when you ride in your own saddle.

J&G

Just a short note - REALLY enjoying my endurance saddle. Just got back from Brevard, NC, where I brought home one of my horses that had been with a trainer. The horse had lost about 100 lbs and was way narrower than his normal size (he weighs about 900 lbs now).

I had just used my endurance saddle on my WAY overweight TWH/Percheron gelding (he weighs about 1200 lbs) before I went to NC. When I got to NC, my husband and I went for a ride at Dupont State Forest. Gorgeous place. I put my endurance saddle on my young (900 lb) horse and rode up and down the mountains for about 2-1/2 hours. Saddle fit him great too - no sore or dry spots - and I was comfortable the entire time. Even forded a deep, fast moving river with no problems!

Just goes to show you that this saddle can be used on VERY different shaped horses and it works great on them all.

Recently went on a trail ride (last month) where a friend of mine and her friend saw my saddle. When we got home, my friend tried the saddle out. Soon as she gets her car sold, she's going to buy one just like it. The other girl, apparently has just ordered an endurance saddle like mine from you?? The R. L. Watson flex panel saddle has certainly been well received any time I've ridden it. Did anyone else from this area buy one recently? I know one girl from NC emailed you about them as soon as she got home from the ride I met her on in April (Lakeview Plantation ride - Fairfax, SC).

Thanks again - hope you can convey to Mr. Watson how much I'm enjoying this saddle.

Tina B.

Johns Island, SC

Thank you Tina for your comments and sharing you saddle with others. A copy of this was sent to Richard. Note: Tina is riding in one of our Distance Runners.

Jill and Gary, Sorry I hadn't sent you comments from us on Bill's Phoenix. AWESOME is all we can say. Bill hardly gets to ride before someone stops him and ask where he got the saddle. You wanted to know how well it works, for our Paso's, great fit, and never bothers them. About a dozen people have tried Bills Phoenix and my Microlite. They found it fits their horses and a mule great. We recommend your saddles to everyone that we know. Like you told us, " We haven't found a horse they wouldn't fit" Hope this will answer some questions and please feel free to post this.

Barb and Wild Bill

Rapid City, SD

Thank you Barb, Jill and I appreciate your comments.

J&G, Just when I thought I had rode in the most comfortable saddle available (OrthoFlex) I discovered your saddles. My friend Linda K. had just received her new "Distance Runner". Seat is great and the leather is awesome. Please, I have to have one of these new saddles as soon as possible. Here is my order for a new "Distance Runner". Hope it gets here for our great season. It snowed this weekend so I can wait a few days.

Vickie D.

Philadelphia, PA

Hi Vickie, Your friend got her New Distance Runner before us. I'm glad you and her like it. Jill is waiting for her new one to arrive. From your excitement she can hardly wait. Your order was placed, it will be about 45 days maximum for your saddle. Thank you and Linda

WOW! Just took my new Distance Runner out for a ride today. You were right, it is one of the most comfortable saddle I have ever rode in. Jake (my 8 year old Paso) gave me the best ride I have ever had. I will recommend your saddles to anyone without hesitation. Gary, I hope you get riding soon, good luck.

Anna L.

Phoenix, AZ.

Hi Anna, Thank You, the Distance Runner has become our most popular saddle. We are always glad to hear how people and horses like our saddles. Gary has started riding and hopes to add up the mileage. Please enjoy and keep us posted on your mileage.

Dear J&G, I have a complaint. I ordered a Distance Runner 16" saddle from you in Sept. 2006. I let my wife use it and now she will not let me ride in it. This is ridiculous! Now I have to spend another $1500 for a new saddle for her. Can't you guys make a saddle that is not so comfortable? Really, please keep up the great work, we really like our shared Distance Runner. Please place my order for a new Distance Runner, (Can you engrave my name in it?)

Thank You,

Dean L.

South Bend, IN

Hi Dean, Sorry for the problem, but we are resolving it for you. Your new Distance Runner with your own name plate (under seperate mailing from our silversmith) is on it's way today. Enjoy it and glad we could help solve the family dispute.

Hi J&G, I received and really like my new Brazos saddle. I have been watching your website for the miles you ride. It is very impressive that you rode over 4800 miles last year. Why are there 0 miles for this year? I'll see if I can give you some completion.

Larry B.

KC, KS

Hi Larry, Fair question! Gary had total knee replacement surgery January 2007. His goal is to be riding by late February. He say's he will make up for the 0 miles at that time. Looking forward to miles challenge. Glad you like your new saddle.

Salutations de France, Le vieux temporisateur que vous m'avez vendu a fonctionn� bien. Mes amis sont tous qui veulent un. Votre fabricant de selle peut-il faire � (4) de ces la selle pour mes amis ? Ils veulent les m�mes que le mien. Nous faire savoir bient�t. Merci de votre aide

Greetings from France, the Old Timer that you sold to me functioned well. My friends all want one. Can your manufacturer of saddles make (4) of these saddle for my friends? They want the same ones as mine. Us to let know soon. Thank you for your assistance

Andrea L.

Chamonix France

Andrea, Nous esp�rons que notre fran�ais est acceptable. Richard sera heureux de faire vos amis votre selle pareille. Merci, nous garderons vous a inform� de leur progr�s. Appr�cier votre selle et avoir une bonne saison de tour.

Andrea, We hope our French is acceptable. Richard will be happy to make your friends the same saddle. Thank you, we will keep you informed of their progress. Enjoy your saddle and have a good ride season.

Just to let you know the Distance Runner is the softest, most comfortable saddles I have ever rode in. Fits my Walkaloosa gelding like it was custom made for him. Thank Your saddle maker for me.

Vicki K.

Mankota, MN

Thank you Vicki, We forwarded your email in full to Richard,

Hi J&G,

I was reluctant to order another saddle on the internet, but after discussing my problems with you I decided to chance it. Thank You!! My new Distance Runner is one of the nicest built and lightest saddles I have ever owned. Classy, my 10 year Tennessee Walker mare loves it and moves better than ever. You said it would fit both of us and you were good to your word, it did. Never have I had a better experience in 25 years of riding and buying tack. Keep up the great help, I will recommend you to everyone I talk too. Also the Saddle Right pad you recommended is great. Thank You again. Please feel free to post this.

Eva T.

Mesa, AZ.

Thank you Eva, We always like to hear from our happy customers.

Jill and Gary,

My new Statesman is the nicest, best built and lightest saddle I have ever owned. Tell Mr. Watson how well made and appreciated his saddles are. We will be ordering another one real soon.

Dawn M.

Dallas, TX

Thanks Dawn, Your comments are being passed on.

Dear Gary,

I received my Distance Runner saddle and I absolutely LOVE it! The leather is beautiful and the seat is extremely comfortable. My horse seems to love it too. Thank you so much for all the advice and for producing such a well made user friendly saddle. Good luck with future sales! I will recommend the saddle to all who inquire.

Thanks again!

Laura C.

Belleville, IL

Thank you Laura. We are always pleased to hear from our customers. We will let Richard know how you like his saddle.

How does your saddle maker make such nice saddles at the price? Our new Micro Lites are beautifully made and really ride nice. Bill now wants to order the Phoenix with all the carvings and fancy silver. Attached is our order. Tell Richard he makes a great saddle.

Barb and Wild Bill

Rapid City, SD

Howdy Wild Bill & Barb

Your message is being sent to Richard. Thank you for the Phoenix order we know you will enjoy it.

J&G,

When you told me you guys rode about 3000 miles a year, I though you were full of it. Then I got my new Continental saddle from you. Now I can see how you do it. This is the most comfortable saddles I have ever ridden in. Please accept my apology for doubting you on your mileage statement. Also I will be more than happy to order another saddle from you. That Micro Lite looks like it would be good for someone of my age for weight and comfort.

Howard,

Reno, NV

Hi Howard,

Thank you, we are keeping very accurate records this year (GPS used). So far as of March 5, 2006 Jill has rode 521 and Gary has 590 miles on our three wonderful Tennessee Walkers. If you find any one selling saddles that can beat us, let us know.

PS. Gary will be 65 this year, so you at your age (We removed it at your request) will really enjoy our saddles for years to come.

Dear Jill and Gary

After buying many saddles in the last (2) years that just didn't fit me or my big Missouri Fox Trotter I saw your ad in Trail Rider Magazine. I was very reluctant to buy a saddle over the internet from an unknown (to me) Company. After talking with you I felt at ease in making a purchase from you. Your help in recommending the Micro Lite for me and Lady was more than I expected. I can only say you have more knowledge about flex panel saddles than others I have talked with. The saddle fits both of us well and the light weight is great for me. Please be assured that I will recommend you to every rider I meet on the trail. Thank you again for all of your wonderful help.

Linda and Lady

Chattanooga, TN.

Hi Linda, We are very happy to be of service and thank you for recommending your friends to us.

Thank you,

J&G

Hi Folks,

Purchased a Talon saddle from you folks last year and I love it!!!

Never having owned a flex panel saddle I do have a question. Do I need to do anything to help maintain the flex panels such as a drop of oil. Any suggestions would be appreciated-thanks

Marcia

Hinsdale, NH

Hi Marcia, Thank you for your comments. The nice thing about our flex panels is the panels do not require maintenance. You can keep the beauty of your saddle by using Light Olive Oil, warm it slightly and apply it generously. Let it set over night and then wipe off the access. These are easy saddles to care for.

Thanks,

J&G

We just got our new Feather Lite saddle. Didn't believe it could be as nice and light as you told us. Jack wants to order a 17", can you make it in that size for him.? I'm telling my friends you people are great to deal with. Hope to hear from you on Jacks saddle.

Beth & Jack

Portland, OR.

Hi, Beth

Yes we can build Jack a 17" Micro Lite (new name for Feather Lite), it will weigh about 16 lbs. Thank you for telling your friends, Sue ordered one today.

Thank You,

J&G

Just wanted to say WOW! My new Feather Lite is even more than you advertised. Buddy loves his new saddle and so do I. Your recommendation on the Saddle Right pad was appreciated. Thank you J&G, Buddy has never performed better.

L.M. & Buddy

Wichita, KS.

Hi, L.M.

We are glad we could help.

Thank You,

J&G

Hi J&G, Wanted to let you know this is one of the best saddles I have ever owed. I have owned many saddles and the Continental fits all (10) horses in our barn without any problems. Never had a saddle that fit all of them like this one. Let Mr. Watson know he has a real winner with his saddles.

T. J.

Yakima, WA.

Hi T. J.

We appreciate your comments and will pass this on to Mr. Watson

Thank You,

J&G

I own 2 older Ortho-Flex saddles (probably originally made by Richard) , one is my husband's and one is mine. Both of these older saddles no longer suite us as our physical needs have changed. About 3 yrs ago I bought a Rocking R saddle made by Richard Watson. I LOVE my new saddle ! Believe me, I can't tell you how much I LOVE this saddle !!!!

Well, my husband had not ridden in 11 yrs and decided to start riding again. He found the same problem, his Ortho-flex no longer was comfortable for him. I made a BIG MISTAKE..............I offered my husband to try my Rocking R saddle. That was about 5 months ago. I still have not gotten it back :) He loves it so much ! So.............I'm riding in my old Ortho-Flex saddle again and I now NEED to buy a second Rocking R saddle made by Richard..........as no other saddle will do for either of us !!!! I'm writing to you to start the process of buying our new saddle

Thanks for a great product !

Diane

Thank you Diane, We will be happy to get you into another of Richards wonderful saddles.

J&G

I think your saddles are very nice, but until I try one I can't commit to buy one. Do you have a Demo Program.

Many Request

To All Who have asked

9/01/06: We decided against the demo program as it did not reflect the true quality and comfort of our saddles.

J&G

Dear Jill & Gary,

I recently ordered a Skito dryback pad & girth from you and I just wanted to report back that it has made all the difference in the world ! Thank-you so much for your great advice... as I hadn't been properly instructed on how to saddle up and mount in my used American flex panel saddle. Now I can mount just fine without slipping and also feel much more secure in the saddle. I'm so glad that I called you. When I'm ready for a new saddle, I will order one of your flex panel saddles,

Thanks again!

P.V.

Mcminnville,Or

Hi P.

We appreciate the opportunity to help you with your problem. Our business is to help all we can with information and products that help the rider and horse.

Thank you,

J&G

HI Jill & Gary,

Just wanted to let you know I tried adjusting stirrup/fender length differently today and the saddle is now feeling much better to me. I don't feel so perched high in the air. And I can feel the horses under me now. Not so numb either. I do wish I had opted for suede seat though.

My TWH racking mare is moving the best I have ever had her move with it and will even walk quietly on loose rein now which she hasn't ever done since we got her last August!

N. M.

Nassau, NY

Hi N.

Sorry for not catching the fender length problem sooner. As you know we ride TWH's as well and found these saddles to be the best for gaited horses.

J&G

Hi, wanted you to know, my new Continental PT is the "Best saddle I ever owned". I just placed an order for my husbands Christmas gift a new saddle the Phoenix PT. I know he wil love it.

J. J.

Denver, CO

J.J. Thank you for your comments and new saddle order, it will be there as promised for Christmas.

Thanks,

J&G

I thought you were joking when you said my Arab would perform better. (That was an understatement) With my new Distance runner she is turning in the best times ever on her on our 50 mile rides. I get perfect scores at the Vet checks. You guys have one heck of a saddle going at a great price,

R.P.

Kingman, AZ

PS don't tell everyone I like the competition as it is.

Dear R.P.

Sorry, but the secret is out. Good luck on your Endurance rides

J&G

Your saddles are the best kept secret. Why don't you advertise in magazines?

D.D.

Tulsa, OK

Hi D,

We keep our cost down and give you the best price through our internet sales. WWW.4ASADDLE.COM

Thank You,

J&G

Thank you J&G. I was totally discouraged with flex saddles after I ordered from Orthoflex last year. So I ordered an American Flex, a really big mistake. The panels broke within (2) months and it took forever to get them fixed. After talking to you as to why they had broke, As you knowI decided I would try one of your Flex Panel Saddles. The wait was worth it, my new Arizona Deep Seat PT is the best saddle I have ever owned. It fits Nugget our daughters Fiord, Duncan my Arab and Big Red my hubbys QH. You were right when you said we would like the fit on all of them. Now we will need two more saddles. So please call us and we will get them ordered. How would the Distance Runner work for Nugget and maybe the Phoenix WT for Big Red? Let us know we are excited. Oh, one other thing, That new saddle right pad you show on your web page we will want two of those. Blessings to you both.

G, P & R

Tallahassee, FL

Hi G.

We were glad we could help you and restore your faith in Flex Panel Saddles. Not all Flex panel systems are the same. Our saddle maker has tried several different styles of panels, but comes back to the ones we use. We never send out test panels to our customers.

Per our telcon, the Distance Runner will work well on Nugget, You may want to try it on Duncan. R. will really like that Phoenix WT on Big Red (he is one big QH!) Your family and horses will really love their new saddles. We are having the factory put a rush on them. Thank you for your email, I hope others will read and learn from it. Let us know how the new saddles workout.

J&G

Hi J&G

Totally awesome saddle! Fits my butt like a glove! I will be giving it a real try next week, as I have been a little under the weather.

You may also have some new customers. The saddle is a big hit at the farm where I ride. One guy in particular breaks horses for people and has been looking for a new saddle for a long time. He is small like me.

I am going to print off what info I can from your internet site for him and we will see what happens.

When should the rest of the tack be arriving? You did send it to the same address as the saddle didn't you? At the farm, they said I needed to get a rear cinch. Would you have one to go with my saddle?

Please give my thanks to Mr. Watson and also a special thanks to you and your wife for all your help.

Sincerely,

Jim G

Lansing, MI

Hi Jim

We will pass this on to Mr. Watson. He will appreciate your comments. Thank you for your nice email. Your additional items should be arriving Priority Mail. Per our telcon, you should not need a flank cinch.

J&G